(4.3 / 5)5+ Ratings

Goodhood Reviews

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Overall Rating

4.3
5 Reviews
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About Goodhood

Goodhood.auto provides mobile auto repair services with certified mechanics that come to the customer's location. The service is designed to be convenient and transparent, eliminating the need to wait at repair shops. Goodhood.auto is backed by notable investors and aims to be the Amazon Prime for car care. Customers can use the mobile app to order a mechanic to their home, and the company prides itself on fair pricing and excellent customer service. Services offered include full-service maintenance, quick stop auto repair, and preventative maintenance. The company is currently operational in select locations in Michigan and Texas, with plans to expand to other areas.

Goodhood Pros & Cons

Pros of Goodhood.auto:

  • Convenience: Mobile mechanics come to you, saving time and increasing productivity while your car is being fixed.
  • Cost-Effectiveness: Generally cheaper than traditional auto repair shops.
  • Personalized Service: Knowledgeable mechanics provide high-quality, personalized service.
  • Fleet Services: Offers vehicle maintenance services for companies in the Detroit, MI region, including light and medium-duty gasoline and diesel vehicles.
  • Membership Discounts: Provides a 20% discount on tune-ups through their oil change membership program.
  • Preventative Maintenance: Offers hassle-free car maintenance services, including oil changes and tune-ups.
  • Certified ASE Technicians: Employ ASE-certified expert mechanics with advanced technical training.
  • Fair Prices: Typically 15-30% cheaper than dealerships or independent repair shops.
  • Online Payment: Allows online payment for services, including booking and tracking repairs.
  • Warranty Policy: Provides a 24,000-mile / 24-month parts and labor warranty.

Cons of Goodhood.auto:

  • Limited Availability: Services might be limited in smaller cities or areas outside major cities.
  • Lack of Trust: Some people may be unsure about mobile mechanics, but trust can be built over time.

Goodhood Coupon & Discount Codes

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Goodhood Customer Reviews (5)

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Efrain Newman
Efrain Newman
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Feb 19, 2024
Samantha Atkins
Samantha Atkins
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Feb 17, 2024
Tommy Collett
Tommy Collett
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Feb 17, 2024
Stephanie Schiffer
Stephanie Schiffer
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Feb 16, 2024
Morten Olesen
Morten Olesen
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Feb 15, 2024

Goodhood Customer’s Q&A

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Goodhood Features and Benefits

Key Features and Benefits of Goodhood.auto:

  1. Flexible Scheduling:

    • Set Your Own Schedule: Goodhood technicians can work on their own schedule, allowing for better work-life balance.
  2. Competitive Pay:

    • Earn $30-$60/hr: Technicians earn a flat rate of $30-$60 per hour, with additional commissions and bonuses.
  3. No Heavy or Complex Jobs:

    • Basic Repair & Maintenance: Technicians only perform basic repair and maintenance tasks, avoiding complex jobs.
  4. Incredible Support:

    • Service Advisors & Tech Support: Goodhood provides service advisors and other techs on staff to support technicians.
  5. Growth Opportunities:

    • Career Path: Technicians can opt to become leaders and train younger mechanics for compensation, with opportunities to earn more after every 500 hours worked.
  6. Membership Benefits:

    • Goodhood Auto Club: Members get free unlimited oil changes, 10% off all repairs with a price match guarantee, real-time maintenance alerts, remote check engine light support, and complimentary roadside assistance with national coverage.
  7. Convenient Services:

    • Mobile Mechanics: Certified mechanics come to the customer's home or office to perform services, including alternator replacements with a 2-year warranty.
  8. Advanced Technology:

    • Mobile App: The Goodhood app allows users to access service reminders, request technicians on-demand, and benefit from predictive maintenance capabilities.
  9. Customer-Friendly:

    • Customer Acquisition & Support: Goodhood handles customer acquisition, support, and payments, allowing technicians to focus solely on car repair and maintenance.
  10. Affordable and Convenient:

    • No Overhead Costs: Goodhood passes on the savings to customers by not having overhead costs like a traditional shop, making services more affordable and convenient.

Goodhood Pricing

Goodhood.auto offers a membership program with the following pricing and benefits:

  • Membership Fee: $19/month for unlimited free oil changes and 10% off all repairs with a price match guarantee.
  • Annual Membership: $290/year, which includes free unlimited oil changes, 10% off all repairs, maintenance alerts, real-time remote check engine light support, and complimentary roadside assistance with national coverage.
  • Oil Change Pricing: The cost of an oil change varies by vehicle model, but members get an upfront fixed quote and pay only after the service is completed.

For more specific pricing details, you can visit their website and use their online quote system to get an estimate for your vehicle.

About Goodhood.auto Payment Method?

Goodhood.auto has a customer-centric payment process designed for ease and security. Customers enter their card information when booking an appointment, but charges are only applied after service completion to ensure satisfaction. The mechanic charges the card on-site, and customers receive an email receipt detailing the services performed. Direct payment to mechanics is discouraged to maintain service warranty and payment tracking. The system is set up to be transparent and convenient, reflecting Goodhood.auto's commitment to trustworthy and hassle-free transactions.

Goodhood FAQs

FAQ

Goodhood Alternatives

Here are some top alternatives to Goodhood.auto:

  1. Michanic: An online platform specializing in mobile car services and repairs.
  2. OOROO Auto: Offers mobile car services and repairs, similar to Goodhood.
  3. GoWrench Auto: Provides mobile car services and repairs, competing with Goodhood.
  4. Your Mechanic: An online platform offering various auto repair services, including mobile repairs.
  5. Safety Auto Repair: Provides a range of auto repair services, including mobile options.
  6. Bays Complete Auto Repair: Focuses on customer value points like warranties and discounts, with a strong online presence.
  7. Scott’s Auto Repair: Highlights national warranty, free shuttle service, and loaner cars, with a focus on building the contact list.
  8. Barkley Tire & Service: Features a live chat and prominent phone number, with a bright and interactive website.
  9. Pioneer Auto Body & Repair: Easy to navigate, focusing on customer concerns with locations and phone numbers prominently displayed.
  10. Christian Brothers Automotive: Advertises its customer satisfaction record and warranty, with easy links to find and contact nearest shops.

These alternatives offer a mix of mobile services, online booking, and strong customer value points, making them viable options for those looking for alternatives to Goodhood.auto.

FAQ

Goodhood.auto Return Policy?

Goodhood.auto's return policy allows for the return of unused and undamaged items within a specified period, and customers can easily generate a return label online. The process is designed to be straightforward, providing assistance through their customer service for any return shipping, exchange, or refund queries. As for the shipping policy, Goodhood.auto offers various options including standard delivery and next day delivery for UK customers, with clear charges displayed at checkout. International shipping is available with DPD CLASSIC or DPD EXPRESS, depending on the country, and all shipments are sent on a Delivery Duty Paid basis, ensuring that all import taxes and duties are included in the final purchase price. The policies reflect Goodhood.auto's commitment to customer satisfaction and transparency in transactions.

FAQ

How can I schedule an appointment with Goodhood.auto?

To schedule an appointment with Goodhood.auto, contact the service team to get a quote by providing your location, desired service, and preferred date and time. The team will confirm your appointment and dispatch a certified mechanic to your specified location. For convenience, you can also download the Goodhood.auto app, which allows you to book services, receive quotes, and manage appointments directly from your mobile device.

FAQ

What are the common repairs offered by Goodhood.auto?

Goodhood.auto provides a comprehensive range of auto repair services to meet various needs. Common services include routine maintenance like oil changes, and more significant repairs such as replacing starters, alternators, and batteries. They also offer brake pad replacements among other services. For convenience, Goodhood.auto features an easy-to-use diagnostic tool to quickly identify car problems, ensuring fast and efficient service. Additionally, they offer a Virtual Video Diagnosis service for remote troubleshooting, reflecting their innovative approach to car maintenance.

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